Refund Policy

1. General Policy
IJRSS follows a strict no-refund policy once an article has been accepted for publication and the Article Processing Charge (APC) has been paid. Authors are strongly advised to carefully review all guidelines and assess their manuscript thoroughly before submission and payment.

2. Article Processing Charges (APC)
The APC covers editorial handling, peer review, formatting, online hosting, indexing, and long-term archiving. Once the process has begun or the article has been accepted for publication, these services are non-refundable.

3. Eligible Refund Situations (Rare Cases)
Refunds may only be considered under the following exceptional circumstances:

  • Duplicate Payment: If the author has made multiple payments for the same article, the extra payment will be refunded upon verification.

  • Technical Error: If a transaction was made in error due to a technical issue on the journal’s payment platform, and the article has not yet entered the peer review process.

To request a refund in these cases, authors must submit a formal request within 10 working days of the transaction, along with:

  • Proof of payment

  • Article title and submission ID

  • Detailed reason for the refund request

4. No Refund Cases
Refunds will not be issued under the following conditions:

  • Author withdrawal after article acceptance

  • Dissatisfaction with editorial decisions or peer review outcomes

  • Delay in publication due to author-side issues (e.g., delayed revisions or responses)

  • Rejection after peer review (if APC was not charged)

  • Change of mind after payment

5. Refund Request Procedure
To initiate a refund request, authors must contact the journal's accounts office at:
[insert contact email/phone number]

Please include the following in your request:

  • Article title

  • Payment receipt

  • Date of transaction

  • Reason for the refund request

6. Processing Time
Approved refunds will be processed within 14 business days through the original payment method. Any bank charges or transaction fees incurred will be deducted from the total refundable amount.